Plans can change. Babies, both human and fur, get sick, cars break down. Life happens. We get it—at some point, you might need to change or cancel your appointment with us. Because of the busy schedule each of our stylists maintains, however, we do ask that you give us at least 24 hours of advance notice.
Please note: Our appointment slots are reserved just for you. If an appointment is cancelled or rescheduled without 24 hours of advance notice, we reserve the right to charge 50% of your service fee. In the event of a “no-show” (i.e. a missed appointment without any prior notification), we reserve the right to charge 100% of your service fee. These payments will be collected at the time of your next appointment.
After we’ve sent our appointment reminder texts, it’s up to you to remember the date and time of your appointment. If your contact information ever changes, please get in touch with Perry & Co. as quickly as possible—we’ll update our database to ensure there’s no missed communication.